FAQ
Contact BISCO at 1-800-247-3368 and a Sales Professional will assist you.
Contact BISCO at 1-800-247-3368 and a Sales Professional will assist you.
Click here or phone us at 1-800-247-3368 and you will be connected to your Sales Professional.
Domestic shipments normally take 2 business days. We also have next day and 2nd day air shipping available for an additional fee.
Customer Sales and Service hours are Monday - Thursday 7:30 AM - 6:00 PM (CT), Friday 7:30 AM - 4:00 PM (CT), excluding national holidays.
Please call BISCO at 1-800-247-3368 to make arrangements for a return within the United States. Click here to view our return policy. Please contact your distributor to make a return outside of the United States.
As a direct company we have our own highly trained technical associates to assist in product selection and usage. BISCO offers the highest quality products at the most affordable price. At BISCO we stand behind our products with confidence providing a state-of-the-industry product warranty and money back guarantee. We encourage you to purchase our materials and evaluate them for yourself. If for some reason you are unhappy with your purchase, you have 30 days to return the product. For special circumstances, please contact your Sales Professional at 1-800-247-3368.
Speak to your Sales Professional to have shipments sent to other office locations.
Yes, www.bisco.com is a secured site and all transactions processed are secured.
Payment can be made using your VISA®, MasterCard® or American Express®.
Product shipped within Illinois and Texas are taxed. Sales tax will be applied automatically to your order.
When you place your order with a Sales Professional, they will notify you if any product is on backorder. If you currently have an order that is on backorder, your Sales Professional will keep you updated on the status of the order.
Please call BISCO at 1-800-247-3368 within 2 days to receive a credit, exchange or replacement.
Call 1-800-247-3368 to learn how to receive a product bundle and other perks.
To edit your online profile at any time, simply click on “Log In” in the top navigation of bisco.com. If you forget your password, click on “Forgot Password” and we will help you access this information. Click on “My Account” to edit your online profile.
Write us at sales@bisco.com with your written request to be removed from our list.